How to troubleshoot why the Seller Restriction feature isn't working properly
- Verify that your chrome browser and version of AZInsight extension are up to date since Amazon frequently changes things and the asinzen team updates the AZInsight. Please refer to this link for more details
- Verify that you are logged into Amazon Seller Central as the Seller Restriction feature needs to communicate with your Amazon Seller Account (not your amazon buyer account) in order to check the restrictions.
- Verify that the language set on Amazon Seller Central is set to English. The Seller Restriction feature needs to communicate to check for restrictions in English. Please refer to this link for more detail
- Verify that Chrome Browser is not changing the Amazon Seller Central from english to another language.
📌 Note: If you continue to experience issues we recommend that perform a clean install of AZInsight to make sure the extension is correctly running. Please follow this guide for a complete re-install