How to clear your web browser's cache, cookies, and history

Notes:

  • Clearing your web browser's cache, cookies, and history may remove some data that you wish to keep. For details, see About cache, cookies, and history below. 
  • For desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete(Mac). If this doesn't work, follow the appropriate instructions below.
  • If the instructions below don't exactly match what you see, you may need to update your web browser to the latest version.
  • If you don't see instructions below for your specific version or browser, search your browser's Helpmenu for "clear cache". If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About [browser name]. In Internet Explorer and Firefox, if you don't see the menu bar, press Alt.

Chrome

  1. In the browser bar, enter:
     chrome://settings/clearBrowserData<br>
    	
  2. At the top of the "Clear browsing data" window, click Advanced.
  3. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site data
    • Cached images and files

    From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.

  4. Click CLEAR DATA.
  5. Exit/quit all browser windows and re-open the browser.

Firefox

  1. From the History menu, select Clear Recent History.

    If the menu bar is hidden, press Alt to make it visible.

  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  4. Click Clear Now.
  5. Exit/quit all browser windows and re-open the browser.

About cache, cookies, and history

Clearing your web browser's cache, cookies, and history may remove data such as the following:

  • Saved passwords
  • Address bar predictions
  • Shopping cart contents, etc.

While you should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems, you may wish to record some of your saved information first.

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