Hazmat checker is not showing the correct data on amazon product page

In the case Hazability does not show correct data on an ASIN please first ensure:

1. That you are logged into Amazon Seller Central with an account that has the correct permissions. Review this support article. for further instructions. 

2. Note that the extension is not yet compatible with the new User Interface of Amazon Seller Central you can review this  support article here.

Below are some of the common issues and what do when you run into them


Issue: Extension is showing You DO NOT have permission to list this item but that is not the case when I go to create a shipment with the ASIN in Amazon Seller Central.

What to do next: Check if amazon seller account is has banned or not allow you to list this product because your metrics are not satisfactory (sometimes amazon will allow you to replenish the ASIN if you already have an existing shipment created). If this is not the case please contact live help so we can review it further. 


Issue:  Extension is showing ASIN as hazmat but this is not the case on for my Seller account Amazon Seller Central. 

What to do next: When the hazmat checking function does not properly work it is an indication the extension is not able to communicate with amazon properly. Please verify all the above conditions 1 and 2 above are met. If this is not the case please contact live help so we can review it further. 


Issue:  Extension is showing You can sell his product in the following conditions but this is not the case on for my Seller account Amazon Seller Central. 

What to do next:  When the condition checking function does not properly work it is an indication the extension is not able to communicate with amazon properly. Please verify all the above conditions 1 and 2 above are met. If this is not the case please contact live help so we can review it further. 

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