Seller Restriction Checker & Hazmat Checker is not showing correct data on amazon product page

In the case AZInsight Seller Restriction Checker & Hazmat Checker is not showing correct data on amazon product page please first ensure:

1. That you are logged into Amazon Seller Central with an account that has the correct permissions. Review these this support article. for further instructions. 

2.Note that the extension is not yet compatible with the new User Interface of Amazon Seller Central you can review this  support article here.

Below are some of the common issues and what do when you run into them


Issue: Extension is showing "You are NOT eligible to list this product on Amazon" or "Yes! You are eligible to list this product on Amazon" but this not the case when I go to create a shipment with the ASIN in Amazon Seller Central.

What to do next: Check if amazon seller account is has banned or not allow you to list this product because your metrics are not satisfactory (sometimes amazon will allow you to replenish the ASIN if you already have an existing shipment created). If this is not the case please contact live help so we can review it further. 


Issue:  Extension is showing "You need approval to sell" but this is not the case for me on Seller account Amazon Seller Central. 

What to do next:  When the condition checking function does not properly work it is an indication the extension is not able to communicate with amazon properly. Please verify all the above conditions 1 and 2 above are met. If this is not the case please contact live help so we can review it further. 


Issue:  Extension is showing ASIN as hazmat saying "This product is dangerous goods" but this is not the case for me on Seller account Amazon Seller Central. 


What to do next: When the hazmat checking function does not properly work it is an indication the extension is not able to communicate with amazon properly. Please verify all the above conditions 1 and 2 above are met. If this is not the case please contact live help so we can review it further. 

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