A new version was released and my extension stopped working

There are cases where chrome updated the extension but did not properly reload the extension running in the browser RAM (memory) to run the right version of the extension. 

To fix this we recommend completely closing (which includes all tabs and windows of Chrome)  out of the chrome browser and reopening the browser. If you are still experiencing issues with being able to log in or having the extension show up on the Amazon page please un-install and re-install the chrome extension. 

You can follow the guide here to uninstall the extension

You can follow the guide here to  re-install the extension

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Open support ticket & get help from an AsinZen Customer Champion Open support ticket & get help from an AsinZen Customer Champion