KNOWN ISSUE - Address on Amazon is not set properly causing a constant reload of the page

Discovered: 10/27/2020

Issue: AZInsight does not detect an address on amazon set and attempts to set an address. 

Cause: Amazon made a change that blocks the user from adding a US address when coming from a non-USA IP address. 

Current Solution: Review the temporary solution below. AZInsight version 2.5.5 will include a fix for this. 

Fix ETA: 10.29.2020

Summary: N/A

Current Temporary Solution 

1
Uninstall the AZInsight chrome extension following this guide here
2
Clear the chrome browser cache using this guide here
3
Log into Amazon Seller Central or Amazon with a buyer account
4
Set your delivery address to a US address or create an address in the Amazon address book. If you are unsure how to create an address in the Amazon Address book, please refer to this guide
5
Reinstall AZInsight extension using this 
guide here

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