How to clear your web browser's cache and cookies
To clear the cache and cookies on the Chrome browser follow the steps outlined below:
1. In the browser bar, enter: chrome://settings/clearBrowserData
2. At the top of the "Clear browsing data" window, click Advanced. Select the following:
Cookies and other site data
Cached images and files
3. From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All-time
4. Click the button CLEAR DATA and wait a few moments.
5. Exit/quit all browser windows and re-open the browse
For desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete(Mac). If this doesn't work, follow the appropriate instructions below.