How to send a video of the issue you are experiencing to support
You can send us a video using this link here: asinzen.com/seemyissue.
Please make sure to enter your name and email address so that we can get back to you.
Issues with the link above? Click here.
How to open a support case on Amazon Seller Central?
To open a case on Amazon Seller Central follow these steps: Open this link https://sellercentral.amazon.com/help/hub/support/INTENT_CTI_OtherAccountIssues# Type your issue on the input box that says "Describe your issue" Click Continue Click on Email ...
How to report a bug by sending a video or screenshot
You can send a video of the issue you are facing using one of the methods listed below. If you are not technically savvy you may also use the easier web-based video-capturing method found here. Take a screenshot using your computers screenshot tool ...
How do I report an issue with AZInsight?
If you found a bug, we recommend checking the Bug Tracker Board to see if the issue has already been reported and being worked on. If it a known, you can also check our Known Issues section on our support portal. Below are the two methods of ...
How do I send my AZInsight calculator settings file to support?
A Customer Champion may request that you provide a copy of your calculator settings. This is done by using by following these steps: 1. Click on Gear Settings 2. Click on Calculator Settings 3. Scroll to the bottom, then locate and click the button ...
How to send debug information from AZInsight to a customer champion?
1. Click on the gear settings icon ⚙️ 2. Locate and hover your mouse over Support 3. Locate and click on Send Debug Info to Support