I am getting no reviews or N/A on the Varations Viewer but I know there are reviews on the ASIN

I am getting no reviews or N/A on the Varations Viewer but I know there are reviews on the ASIN

If you see N/A and no reviews showing up on the Variations viewer, but you know the ASIN has reviews, please follow the steps below to force AZInsight to recheck for reviews.

1. Locate and click the refresh icon on the top right of AZInsight 
2. Wait for several seconds for AZIsnight to start to gather the new reviews for the ASIN. When finished, the message Done should appear on the bottom right corner.