I click on the "Click here to fetch ASINS" but nothing happens

If ASIN Fetcher is not launching then this is an indication that there might be another extension that is conflicting or you're trying to use it in the wrong page. There are a few ways to solve this issue:

1. You can try creating a new Google Chrome profile from scratch: 
   

• To start this process, please refer to this article where you can learn how to create a new Chrome profile: https://support.asinzen.com/portal/en/kb/articles/how-do-i-create-a-profile-on-my-chrome-browser
• After that, you just install our ASINFetcher extension on your brand-new profile, and it should work correctly. You can install ASINFetcher following this link: https://chrome.google.com/webstore/detail/asinfetcher-amazon-asin-g/eiiaminhipheiklkloadaapojkpgmdfm
  

      2. Disabling your other installed extensions except for ASINFetcher:

• First, you must install a Chrome extension manager, we recommend Extensity. You can learn how to install it by reading this article: https://support.asinzen.com/portal/en/kb/articles/how-to-manage-multiple-chrome-extensions-25-11-2021
• Then create a profile called "Just ASINFetcher" and only Select only the ASINFetcher chrome extension. 
• Click SAVE and go back and select the profile "Just ASINFetcher" to disable all other extensions except ASINFetcher
  

       3. Making sure you're using ASIN Fetcher in the right page layout:

1. Make sure you're using ASIN Fetcher directly from an ASIN page, search page or storefront.
   
2. If you're using it from an ASIN page, use the "Grab List of Amazon Sellers" button on top of the title:
   

       

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