Understanding the various type of claims AZAlert extension shows

Understanding the various type of claims AZAlert extension shows


Type ExplanationTypical Method of deliverySuggested Actions
IP ClaimBrand is stating that you're violating their Intellectual Property by selling a brand product a branded they own

Amazon Seller Central, Courier Letter

Wait until an email from Amazon is sent. 
IP Claim - Patent

Brand is stating that you're violating the Intellectual property as well as a Patent they own by selling a product under their brand name they own

Amazon Seller Central, Courier LetterWait until an email from Amazon is sent. 
Buyer/Seller DemandsAn individual or owner of the brand is trying to communicate with you about     Amazon Seller Central Verify if email / Letter is from the actual brand. 
Counterfeit ClaimBrand is claiming you're selling counterfeited versions of their productsAmazon Seller Central, Courier Letter Wait until an email from Amazon is sent. 
Inauthentic ClaimBrand is claiming you're selling inauthentic versions of their branded products Amazon Seller Central, Courier Letter Wait until an email from Amazon is sent. 
Trademark InfringementBrand is claiming you're selling a product that is infringing on a trademark they currently holdAmazon Seller Central, Courier Letter Wait until an email from Amazon is sent. 
Cease and Desist LetterBrand is requesting that you stop remove an ASIN from your inventory and stop selling it without enforcing a claimAmazon Seller Central, Courier LetterVerify if email / Letter is from the actual brand. 
    

    • Related Articles

    • Difference between AZAlert and AZInsight

      AZAlert is a single feature tool to help you identify and avoid brands that are prone to report claims against sellers such as Intellectual Property claims, Trademark infringement, Copyright infringement, Counterfeit Claims. AZInsight Pro is a full ...

    • How do I update the version of the AZAlert extension?

      To manually update the version of AZAlert please follow the steps below: Click on the 3 vertical dots located on the top right corner of the Chrome browser window Click on More Tools than Extensions Click the toggle switch labeled Developer mode ...

    • How do I report a brand that sent me an IP Claim on AZAlert?

      To report a brand you received an IP Claim form you can use the built-in form on the AZAlert tool following the steps outlined in the video below.  If you having issues using the built-in form you may also use the manual submission form found here. ...

    • What does status Confirmed and Unconfirmed on AZAlert?

      When the asinzen team has gone through the steps to verify the claim by requesting documentation from the seller who received the claim the status is set to Confirmed otherwise the status is set to Unconfirmed.