What do I do when the red running message doesn't stop flashing

What do I do when the red "running" message doesn't stop flashing?

After scrolling to the bottom of the stock checker window and finding that the message "Running" continues to display but no results are updated. This indicates that the extension has stopped communicating with Amazon.
      
      Solution:  When this happens click the refresh the Amazon product page that you are on.

‚Äč
    • Related Articles

    • Why is my browser running slow after I install AZInsight?

      If you notice that AZInsight is taking a long time to load, this may indicate you have too many background extensions running at the same time. Or that multiple Amazon extensions are running the same functions at the same time.  We recommended that ...
    • Why did I receive a robot check message?

      Amazon will show you a captcha page (also known as a robot check page) when they have detected you are rapidly requesting pages in an unusual fashion.  This may be caused by running multiple extension that perform functions like: stock checking, ...
    • How do I stop the Variations viewer from downloading the reviews?

      To stop the variations viewer from downloading all the reviews, follow these steps: 1. Click on the gear settings icon 2. Click on the Stock Checker / Variations Settings 3. Click the checkbox Do not download reviews 4. Click Save
    • How to stop AZInsight from leaving products in my shopping cart?

      AZInsight runs many processes in the background when the stock checker feature is running. If you see products being left behind in the shopping cart, please try the following:  1. Make sure you are running the current version of AZInsight. 2. ...
    • What is the difference between actively running extension and turned off extension?

      An actively running extension is one that is loaded on the chrome browser profile and is currently set to communicate with and interact with the chrome browser. The way to tell if an extension is actively running is by: 1. Open browser bar and enter  ...