General Information
What is the low-inventory-level fee?
A low-inventory-level fee will apply to standard-size products with consistently low inventory relative to customer demand. When sellers carry low inventory relative to unit sales, it inhibits Amazon's ability to distribute products across their ...
How can I open the Estimated Sales graph on AZInsight Advanced?
To open the Estimated Sales graph follow the steps below. Locate the Historical Data section on AZInsight Advanced Click on the icon next to "Estimated Sales" Scroll down and you should see the graph
How do I see the Historical Graph?
To open the Historical Graph for ROI or Profit, click on the buttons located on the Historical Graph panel as shown on the video below.
How do I know if Amazon is experiencing technical issues on its platform?
You can refer to the Amazon Marketplace Web Service Health Dashboard.
Why do I see an error page with dogs when I use Amazon?
This means that Amazon has flagged your Internet Address (IP) as a bot. Below we list some of the possible causes and solutions to consider when troubleshooting this issue. Possible causes: Using AZInsight in multiview and opening multiple Amazon ...
How do I know if the browser I am using is Google Chrome
If you want to check which browser you are currently using, you can visit the website whatismybrowser.com. If you see something like the image below, then you're using Google Chrome. If you don't see something like the image below, you're not using ...
Why has AZInsight has stopped showing up on Amazon product pages ?
If for some reason AZInsight has stopped showing up on the product pages this is an indication of either the following: 1. Check that the extension has not been turned off by clicking on the icon on the top right and clicking the ON/OFF toggle is in ...
Where do I find your Terms of Service or Privacy Policy?
You can find our Terms of Service and Privacy Policy here
What information do you gather when I use the Google Spreasdsheet Integration?
When you connect to your Google account to AZInsight the only information we can see is your email address. We do not perform any other actions. You can read more about our privacy policy regarding the Google Account Integration here
Is this AZInsight against Amazon's Terms of Service (TOS)?
No. The asinzen team has created various other Amazon seller support tools over the past several years and we have a dedicated staff. We constantly monitor Amazon's TOS (terms of service) / policy's for any changes which affect our applications or ...
How secure are are your apps & how do I know nothing is being changed on my Amazon account in the background?
Our extension abides by all the rules that Amazon sets. We are 100% Terms of Service complaint. We are also Google Certified Chrome Developers and compliant Developer Program Policies . With that said, our app only interacts with a page that you can ...
What information does the AZInsight gather from my Amazon Account?
This chrome extension does not gather any data from your Amazon account. What it does do is create a bridge between your browser and Amazon and present the data Amazon shows you inside the chrome browser.
What permissions does AZInsight require from my chrome browser?
Below you will find a table that outlines what permissions AZInsight requests from the chrome browser AZInsight Permissions Justification for Permission requested What do we do with this data Does this data get store anywhere else besides locally ...
Why is the calculator taking a long time to show me the product dimension?
Since AZInsight communicates to our database server to properly get product dimension information we recommend that you at least have a broadband connection to the internet of at least 3 Mbps megabyte download speed. You can test your internet ...
Why does Chrome give me a message that AZInsight is disabled on the extension bar?
Chrome will automatically disable a chrome extension after it has updated and the permissions the extension requests have changed from its previous version. The chrome browser does this as a safety mechanism in order to allow the user to verify that ...
What is the difference between actively running extension and turned off extension?
An actively running extension is one that is loaded on the chrome browser profile and is currently set to communicate with and interact with the chrome browser. The way to tell if an extension is actively running is by: 1. Open browser bar and enter ...
What is a chrome profile and how do I know which profile I am currently on?
Chrome has a built-in feature called profiles. This allows a user to create a profile on one computer (for example home) and then open the same chrome profile on another computer (for example work) . To determine the number of profiles follow these ...
Troubleshooting connection issues between your browser and the asinzen servers
Use the troubleshooting table below to troubleshoot connection issues Symptoms Possible Cause Solution Support images When clicking the login button you get an error "Something went wrong contact support" Your firewall is blocking outbound or ...
Pre-requisites for running AZInsight on Chrome browser
In order to run AZInsight you need to have: the latest version of the Google Chrome browser installed the latest version of AZInsight chrome extension If after updating both the chrome browser and extensions you still do not see AZInsight show up ...
My Chrome browser keep getting a DNS_PROBE_FINISHED_NXDOMAIN error when trying to get to asinzen.com
If your chrome browser is unable to run AZInsight or getting a page saying DNS_PROBE_FINISHED_NXDOMAIN. This indicates that the browser is having issues using your DNS to resolve the asinzen domain. Possible solutions include Power down your ...
Minimum version of ChromeOS for AZInsight to work
The minimum version of ChromeOS for AZInsight to work on is 89 or greater. Need to find the version of ChromeOS you are running, please follow the steps in this guide
Installing AZInsight on ChromeBook Chrome OS
To install AZInsight on chrome browser running on a Chromebook follow the steps below: 1. Go to the Chrome store and type in AZInsight. 2. Click on Add to Chome, and then click on Add extension. 3. Go to an Amazon product page, refresh the tab and ...
How to zoom out on the chrome browser?
To zoom out on the chrome browser window follow these steps 1. Click on the 3 vertical dots located on the top right corner of the Chrome browser window 2. Locate the section that says Zoom 3. Click on the - sign to decrease the zoom. Click the + ...
How to use AZInsight on a Chrome Browser managed by an organization?
In order to use AZInsight on a computer with a browser that is managed by an organization you will need to do the following: 1. Create a new profile on Chrome. If unsure how to do this please refer to this post here 2. Login into a personal Gmail ...
How to update the version of ChromeOS on Chromebook?
Please follow the documentation or watch below : Instructions to update ChromeOS: https://support.google.com/chromebook/answer/177889?hl=en
How to update the version of Chrome Browser?
1. Locate the and click on the 3 vertical dots on the top right-hand corner of the browser to the right of your browser avatar picture. 2. Hover your mouse over Help and click on About Google Chrome to allow the browser to check if a newer version ...
How to take a screenshot or video of the Chrome Browser console log window?
To take a screenshot of the Chrome Browser JavaScript Console Log window please follow the instructions below For help on how to take screenshots or videos refer to this guide here. 1. Press Ctrl+Shift+J (Windows / Linux) or Cmd+Opt+J (Mac) to open ...
How to stop the Chrome browser from autofilling numbers on the Buy Cost and Sell Price input fields on AZInsight
This is due to the address autofill feature in Chrome. Please follow the steps below to stop this from happening. 1. Copy the URL found below on your browser bar. chrome://settings/addresses?search=autofill 2. Locate and click on the google switch ...
How to stop chrome browser from syncing all your data to the cloud
Watch this video below to learn how to disable the chrome browser from syncing the data to the cloud
How to show or hide extensions on Chrome by using the pin feature
Chrome features the ability to pin (make visible) and unpin (make not visible) an extension. This allows you to save space on the browser bar. Please refer to the steps below and the video to learn how this is done: 1. Click on the puzzle icon on the ...
How to run AZInsight on a computer that is older with less RAM Memory?
If you are running AZInsight on a chrome browser that is installed on a PC or MAC that is older and has less then 8GB of RAM your browser might be limited to the amount of RAM Memory that it can use up. We suggest install and running browser ...
How to perform a full browser refresh?
To perform a full browser refresh follow these steps: 1. Click the "≡" button and select “Exit” (This button icon located on the upper right of the window. This will close all windows and tabs and end the process) Windows keyboard ...
How to manage multiple chrome extensions
To manage multiple extensions we recommend you install a chrome extension manager with multiple profiles. Below are the steps to accomplish this: 1. Install a Chrome extension manager Extensity to turn on and off extensions that are not needed ...
How to make the Chrome browser the default browser on your computer
1. Open Chrome 2. Locate the three vertical dots on the top right-hand corner of the browser 3. Click in Settings 4. Scroll towards the bottom of the page and locate the section labeled Default browser 5. Click on the bottom labeled make Default
How to install Google Chrome web browser on your MAC or PC
Please follow the steps or watch the video below on how to install the Chrome browser. 1. Open a browser window on any web browser you use to go to the internet and type the URL https://google.com/chrome. 2. Download the installation file and then ...
How to grant AZInsight access to all sites on the Chrome browser
You can grant permission to allow AZInsight access to all sites by following the steps below 1. Locate and click on the AZInsight extension icon location on the top right-hand bar of the chrome browser. Then click on Manage extensions If you don't ...
How to give the Chrome Browser controlled by a G Suite account the proper permissions for AZInsight to run properly
In order for AZInsight to run on a browser that is controlled by a G Suite, you have to set certain permissions to allow the browser to control on its own. To do this follow the instructions below: The steps below must be completed by the G Suite ...
How to find our what version of ChromeOS you are running
To find out what version of ChromeOS you are running follow these steps below: 1. Click on the clock in the lower right corner of your screen. 2. Select the “Settings” icon (the gear in the upper row of the pop-up window). ...
How to enable a chrome extension from the extensions screen in chrome?
If you have an extension turned off and you are unable to locate its icon you can enable it from the chrome extensions window in the Chrome Browser following the steps below 1. Paste chrome://extensions/ into your chrome browser URL bar 2. Locate or ...
How to clear your web browser's cache and cookies
To clear the cache and cookies on the Chrome browser follow the steps outlined below: 1. In the browser bar, enter: chrome://settings/clearBrowserData 2. At the top of the "Clear browsing data" window, click Advanced. Select the following: Cookies ...
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