Understanding error codes
ERROR: 703
This ERROR-703 indicates that the Sales Estimation plugin can't correctly calculate an estimation for the ASIN due to the ASIN missing the category information on Amazon.
ERROR: 120
ERROR-120 indicates the payment method you are attempting to use to sign up for the limited trial has already been registered before and we are unable to create continue setting up your free trial account. Error code location: new user signup limited ...
ERROR: 502
ERROR-502 indicates the asinzen webserver encountered an issue processing your request. When this happens please contact support. Error code location: new user signup form
ERROR: 119
Error 119 - Unable to calculate Amazon fees due to no weight or dimensions info. You have to manually enter weight and dimensions to calculate Amazon fees.
ERROR: 500
ERROR-500 indicates the asinzen web portal ran into an issue processing your request. When this happens please contact support. Error code location: asinzen webportal
ERROR: 118
ERROR 118 means that Amazon Integration on your account is inactive. This happens when the developer permissions have expired or the developer app has been manually disconnected on Amazon Seller Central. To fix this please follow the steps outlined ...
ERROR: 704
ERROR 704 indicates that the extension is having trouble finding information on an specific product or category, most likely due to Amazon being set on another language other than english. To fix this issue, you just need to make sure that Amazon is ...
ERROR: 113
This error indicates that your account setup is incomplete. To solve this error, please please log into the asinzen web portal and complete the Amazon Integration for the Unlimited Trial or the credit card verification for the limited trial. Error ...
ERROR: 112
Keepa does not return sales rank data for this ASIN
ERROR: 111
An ERROR- 111 indicates one or more of the following issues Cause Soultion The Amazon integration has expired or become invalid Renew the Amazon integration by following the guide here You have removed or cleared the Amazon integration from the ...
ERROR: 201
An ERROR 201 indicates one or more of the following issues There is a problem with your internet connection AZInsight connection is being blocked by your ISP Your VPN is blocking AZInsight from connecting to our servers Your system date and time are ...
ERROR: 701
ERROR 701 indicates one or more of the following issues Issue Solution AZInsight was unable to calculate a sales estimation for the ASIN because there is not enough historical data available Currently, there is no solution for this. Without the ...
ERROR: 107
ERROR 107 indicates a temporary connection issue with our servers. You can try one of the following solutions. Clear your browser cache and cookies 1. Click on the three vertical dots on your Chrome browser to open the contextual menu and click on ...
ERROR: 109
ERROR 109 indicates one or more of the following issues Reason Solution You're using a newly created Amazon Seller Account. Wait until Amazon completes your account verification, usually, this takes between 1 or 2 days. There is a billing issue ...
ERROR: 106
ERROR 106 indicates one or more of the following issues Issue Solution AZInsight sales estimation engine is currently offline. Please, wait a moment and refresh the page. If the issue continues, please, contact support.
ERROR: 108
ERROR 108 indicates that your account has not completed the Amazon Integration or the Amazon Integration is disconnected. You can follow these steps to enable complete your Amazon Integration. 1. Log in to the web portal by clicking here 2. Click on ...
ERROR: 105
ERROR 105 indicates one or more of the following issues Issue Solution An external server (keepa) is not responding and we are unable to return the data we need to display the historical data source. Wait for several minutes for the external server ...
ERROR: 110
ERROR-110 indicates that your Amazon store is already connected to an asinzen account. Issue Cause Your Amazon account is already connected to a different asinzen account. You can't use the same Amazon store on a different AZInsight subscription.
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