Managing your subscription
How do I update my billing address for my payment method on file ?
Please, follow the steps below to add a new payment method or to update your current card info. 1. Go to our web portal at https://app.asinzen.com 2. Click on your name on the top right corner of the screen and then select Billing 3. Scroll to the ...
How to manage auto-renew for your subscription?
Managing the auto-renew feature for subscriptions is done from the asinzen web portal. The auto-renew feature will automatically renew your subscription on your behalf without you having to manually do it. The steps to enable or disable auto-renew ...
How I can avoid the trial and just subscribe to a plan?
If you want to skip your free trial and subscribe to an AZInsight plan follow the steps listed below. Have in mind that you need to log in on the AZInsight Chrome extension before following this steps. Open the web portal by going to this web address ...
How can I check when my subscription expires?
You can review your subscription information for AZInsight by going to the web portal, the portal can be accessed by going to the web address app.asinzen.com or by clicking here. Once you have logged into the web portal, you will see the pricing and ...
Subscription refund exemption form
If your account has fallen outside the refund window and you want to be considered for an exemption please fill out the form below. Please allow our team 1-2 working days to review and get back to you with our decision.
How do I cancel my subscription to AZInsight?
To cancel your AZInsight subscription, follow these steps. Log in to the asinzen web portal. As shown on the image, click the link to cancel your subscription
How do I update my credit card or add a new payment method for my subscription?
Please, follow the steps below to add a new payment method or to update your current card info. 1. Go to our web portal at app.asinzen.com. 2. Click on your name on the top right corner of the screen and then select Billing To update your current ...
How do I subscribe to a plan?
Follow the steps below to subscribe to a plan for AZInsight 1. Go to our web portal at app.asinzen.com 2. You will be presented with our Plan and Pricing page, if you don't see the Plan and Pricing page click on your name on the top right corner of ...
Where do I put my coupon code, promo code, or discount code?
After you have selected the plan you will be taken to the payment form, on the payment form you will see the option to add your promo code, as shown in the image below. After adding your promo code, the system will show you the discount and the net ...
How do I get a copy of my subscription invoice or receipt?
Your invoice is generated at the time of calculating the total of your subscription via the Stripe billing portal and a copy of the receipt is emailed to the email address which was used on the account at the time of payment. You can also get a copy ...
Do you have a refund policy?
Yes, it can be found on our terms and services page here.
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