asinzen Customer Support Portal

Links to helpful resources

Video Learning Portal          Request a Feature          Version Notification          What's New 

    • Popular Articles

    • What is Meltable FBA Inventory?

      Amazon classifies certain ASINs as “Meltable” which refers to heat-sensitive products that are edible or swallowable, like chocolate, yogurt, gummies, and probiotics. Amazon only accepts these into the fulfillment centers from October 16 to April 30. ...
    • What is Brands Notifications and how does it work?

      Brands Notifications (also known as AZAlert) is a feature that identifies brands that have been known to file various types of claims against Amazon sellers both selling under FBA or FBM.  The brand notifications tooltip is triggered if the ASIN you ...
    • AZInsight Pricing and Plans

      AZInsight has a monthly payment option and a yearly payment option: Yearly Plans AZInsight Advanced has a cost of USD 145.95 per year AZInsight Starter has a cost of USD $59.95 per year Monthly Plans AZInsight Advanced has a cost of USD 19.95 per ...
    • How do I know if the browser I am using is Google Chrome ?

      If on the top right hand corner of your browser window  you see the 3 vertical dots this indicates the browser is Google Chrome. See the video and images for reference.  
    • How to enable Insight360?

      To use the Insight360 feature, you need to select the Amazon marketplaces that you want to use in your research: Click on the gear settings icon and go to Plugins Locate Insight360 Click the checkbox next to the plugin to enable or disable it as ...