I click on the "Sign in with Google" button but nothing happens or the process does not complete correctly

Refer to the table below for help in troubleshooting 

Cause	Solution	Reference
The Google authentication popup window has opened in the back of the current Chrome window	Locate the Google authentication popup window in the background by resizing the current window or moving the window away from the center of the screen	See video here
Chrome has blocked or is not allowing the window to appear	Close the Chrome browser completely and re-open it, go to the AZInsight plugin go to settings Google Sheets Settings and click on Sign in with Google
You are logged into a browser that doesn't support the Google Chrome Integrations	Please download and use the official Google Chrome Browser.
You are not logged on to your Chrome browser using a Google account	Please create a new Google profile and log into Chrome

If you are still experiencing issues even after reviewing the steps above you can try to uninstall and re-install the AZInsight chrome extension and retry again. Click here for directions on how to uninstall and re-install the chrome extension.

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