Refer to the table below for help in troubleshooting
Cause | Solution | Reference |
The Google authentication popup window has opened in the back of the current Chrome window | Locate the Google authentication popup window in the background by resizing the current window or moving the window away from the center of the screen | See video here |
Chrome has blocked or is not allowing the window to appear | Close the Chrome browser completely and re-open it, go to the AZInsight plugin go to settings Google Sheets Settings and click on Sign in with Google | |
You are logged into a browser that doesn't support the Google Chrome Integrations | Please download and use the official Google Chrome Browser. | |
You are not logged on to your Chrome browser using a Google account | Please create a new Google profile and log into Chrome |